Terms & Conditions
Welcome to Tulsi Foods! These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or using our site, you agree to these Terms. If you do not agree, please do not use our website.
1. Use of Our Website
- You must be at least 18 years old to make purchases.
- You agree not to misuse the website or engage in unlawful activity.
- All content (text, images, logos, product descriptions) belongs to Tulsi Paneer and may not be copied or used without permission.
2. Products & Orders
- All products are subject to availability.
- Prices may change without notice.
- We reserve the right to refuse or cancel any order if necessary (for example, due to incorrect pricing or stock issues).
- Once an order is placed, you will receive confirmation via email.
3. Payment
- Payments are processed securely through our third-party providers.
- Tulsi Paneer does not store your payment card details.
- By providing payment information, you confirm you are authorized to use the selected payment method.
4. Shipping & Delivery
- We make every effort to ship orders promptly, but delivery times may vary.
- Tulsi Paneer is not responsible for delays caused by shipping carriers or unforeseen circumstances.
- Risk of loss or damage passes to you once the product is delivered.
5. Returns & Refunds
- Due to the perishable nature of our products, all sales are final unless the product arrives damaged or spoiled.
- If you experience an issue with your order, please contact us within 48 hours of delivery with photos and details.
6. Wholesale Orders
- Wholesale and distributor sales may be subject to separate agreements.
- Minimum order quantities and pricing structures will be communicated at the time of order.
7. Limitation of Liability
Tulsi Paneer is not liable for:
- Any indirect, incidental, or consequential damages arising from use of our website or products.
- Issues caused by misuse, mishandling, or improper storage of products after delivery.
8. Governing Law
These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles.
9. Updates to Terms
We may update these Terms from time to time. Continued use of our website after changes means you accept the revised Terms.
10. Contact Us
For questions about these Terms & Conditions, please contact us at: